Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Carenelliss, we believe that online pokies and casino games should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment income. Please gamble responsibly and within your means.
If you find yourself struggling with your gambling habits, help and support are available.
Age Verification
In Australia, you must be at least 18 years of age to gamble legally. Carenelliss is strictly for adult users only. We are committed to preventing underage gambling and protecting young people.
By using our site, you confirm that you are 18 years of age or older.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, school, family, or social responsibilities
- Failed attempts to cut down or stop gambling
- Lying about the extent of your gambling
- Experiencing relationship problems due to gambling
If any of these apply to you, please reach out for support immediately.
Self-Help Tools & Features
Many online gambling platforms offer built-in tools to help you maintain control. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about your time and money spent while playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Time-Out: Take a break from gambling for a set period
- Account Closure: Permanently close your account if needed
Please speak with customer support if you wish to activate any of these responsible gambling tools.
Support & Help Organisations
If you are struggling with problem gambling, support services are available. Please contact one of the following organisations:
Australia
- Gambling Help Online — Free, confidential counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au - National Gambling Helpline: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare — Support and self-help information for problem gambling
www.gamcare.org.uk - GamStop — Self-exclusion scheme for online gambling in the UK
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential, free, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education
Resources and support in German
If You Need Help, Reach Out Now
Problem gambling is a serious issue, but support and recovery are possible. You are not alone. If you or someone you know is struggling with gambling:
- Contact one of the support organisations listed above
- Speak to a trusted family member or friend
- Visit your general practitioner or healthcare provider
- Use the self-exclusion and limit tools available on gambling websites
Taking action today can make a real difference. Help is available, and recovery is possible.
Carenelliss is committed to promoting responsible gambling. This information is provided to support the health and wellbeing of our users. If you have any concerns about your gambling, please seek professional help immediately.